Payment Processor Issues: Worldpay MercPay Webservices

Incident Report for Olo

Resolved

This incident has been resolved.
Posted Jun 26, 2025 - 12:54 EDT

Monitoring

We are seeing Worldpay MercPay Webservices transactions return to normal and continue to monitor the situation.
Posted Jun 26, 2025 - 12:19 EDT

Identified

Worldpay MercPay Webservices has identified an issue on their end.
Posted Jun 26, 2025 - 11:59 EDT

Investigating

We're detecting elevated errors processing payments through Worldpay MercPay Webservices. Ordering may be affected at locations using Worldpay MercPay Webservicesas their payment provider.
Posted Jun 26, 2025 - 11:47 EDT
This incident affected: Partners (Payment Processing Partners).
← Current Status Powered by Atlassian Statuspage