All Systems Operational
Ordering API Operational
Dispatch API Operational
Point of Sale API Operational
Serve Operational
Mobile App Ordering Operational
Switchboard Operational
Dashboard Operational
Expo Operational
Developer Portal Operational
Scheduler Operational
Reporting Operational
Content Delivery Network Operational
Webhooks Operational
Sandbox Environment Operational
Partners Operational
Point of Sale Partners Operational
Rails Partners Operational
Dispatch Partners Operational
Payment Processing Partners Operational
Loyalty Partners Operational
User Authentication Partners Operational
Eighty Sixing Operational
Checkout iFrame Operational
Olo Pay Operational
Coupon API Operational
Menu Services Operational
Menu Exports Operational
SMS Delivery Operational
Email Delivery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Dispatch API Maintenance Mar 5, 2024 03:30-06:00 EST
At certain times during this maintenance window, our Dispatch API may be unavailable. During this maintenance window, we expect Dispatch API to experience 2 interruptions lasting several minutes each.
Posted on Feb 28, 2024 - 10:24 EST
Ordering API Response Time
Fetching
Dispatch Response Time
Fetching
Past Incidents
Mar 4, 2024

No incidents reported today.

Mar 3, 2024

No incidents reported.

Mar 2, 2024

No incidents reported.

Mar 1, 2024
Resolved - This incident has been resolved.
Mar 1, 02:54 EST
Monitoring - Service with Punchh has returned to normal and we are actively monitoring at this time.
Mar 1, 02:54 EST
Investigating - We are experiencing errors communicating with Punchh. Users may be unable to log in or use points or rewards with placed orders.
Mar 1, 02:25 EST
Feb 29, 2024

No incidents reported.

Feb 28, 2024

No incidents reported.

Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024
Resolved - This incident has been resolved.
Feb 22, 23:24 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 22, 23:14 EST
Identified - The issue has been identified and a fix is being implemented.
Feb 22, 22:56 EST
Investigating - We are investigating an issue which may cause courier status updates to be delayed to Dashboard and Expo.
Feb 22, 22:41 EST
Feb 21, 2024
Resolved - This incident has been resolved.
Feb 21, 17:27 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 21, 17:22 EST
Investigating - We are experiencing errors communicating with SessionM. Users may be unable to use points or rewards with placed orders.
Feb 21, 17:10 EST
Feb 20, 2024

No incidents reported.

Feb 19, 2024
Resolved - This incident has been resolved.
Feb 19, 18:23 EST
Monitoring - Service with Punchh has returned to normal and we are actively monitoring at this time.
Feb 19, 18:11 EST
Identified - Punchh has posted an incident: https://status.punchh.com/incidents/qdj2j42kknhd
Feb 19, 17:32 EST
Investigating - We are experiencing errors communicating with Punchh. Users may be unable to log in or use points or rewards with placed orders.
Feb 19, 16:18 EST