All Systems Operational
Ordering API Operational
Dispatch API Operational
Point of Sale API Operational
Desktop Web Ordering Operational
Mobile Web Ordering Operational
Mobile App Ordering Operational
Switchboard Operational
Dashboard Operational
Expo Operational
Scheduler Operational
Reporting Operational
Developer Portal Operational
Content Delivery Network Operational
Webhooks Operational
Sandbox Environment Operational
Partners Operational
Point of Sale Partners Operational
Rails Partners Operational
Dispatch Partners Operational
Payment Processing Partners Operational
Loyalty Partners Operational
Eighty Sixing Operational
Checkout iFrame Operational
Olo Pay Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Ordering API Response Time
Fetching
Dispatch Response Time
Fetching
Past Incidents
Sep 18, 2021

No incidents reported today.

Sep 17, 2021

No incidents reported.

Sep 16, 2021
Resolved - This incident has been resolved.
Sep 16, 13:40 EDT
Monitoring - We are seeing Elavon transactions return to normal and continue to monitor the situation.
Sep 16, 13:28 EDT
Investigating - We're detecting elevated errors processing payments through Elavon. Ordering may be affected at locations using Elavon as their payment provider.
Sep 16, 13:12 EDT
Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021
Resolved - This incident has been resolved.
Sep 9, 17:45 EDT
Monitoring - We are seeing Eighty Sixing processing times return to normal.
Sep 9, 17:31 EDT
Identified - We are currently processing through a large backlog of Eighty Sixing requests. Requests are being successfully captured, but changes may not be immediately reflected in Menu Admin or ordering frontends. Please do not retry any Eighty Sixing operations, they will be processed in the order in which they were received.
Sep 9, 14:32 EDT
Investigating - We are currently investigating increased delays in processing Eighty Sixing requests. Changes to menu item availability may not immediately be reflected in the menu.
Sep 9, 13:27 EDT
Sep 8, 2021

No incidents reported.

Sep 7, 2021
Resolved - This incident has been resolved.
Sep 7, 21:25 EDT
Monitoring - We're no longer observing issues from Doordash. We'll continue to monitor the situation.
Sep 7, 21:13 EDT
Identified - We are experiencing a slight service degradation with Doordash that would cause problems with Dispatch. We will provide updates as they become available.
Sep 7, 20:51 EDT
Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.

Sep 4, 2021

No incidents reported.