All Systems Operational
Ordering API Operational
Dispatch API Operational
Point of Sale API Operational
Desktop Web Ordering Operational
Mobile Web Ordering Operational
Mobile App Ordering Operational
Switchboard Operational
Dashboard Operational
Expo Operational
Scheduler Operational
Reporting Operational
Developer Portal Operational
Content Delivery Network Operational
Webhooks Operational
Sandbox Environment Operational
Partners Operational
Point of Sale Partners Operational
Rails Partners Operational
Dispatch Partners Operational
Payment Processing Partners Operational
Loyalty Partners Operational
Eighty Sixing Operational
Checkout iFrame Operational
Olo Pay Operational
Coupon API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Ordering API Response Time
Fetching
Dispatch Response Time
Fetching
Past Incidents
Dec 5, 2021

No incidents reported today.

Dec 4, 2021

No incidents reported.

Dec 3, 2021

No incidents reported.

Dec 2, 2021
Resolved - This incident has been resolved.
Dec 2, 10:45 EST
Monitoring - We are seeing Punchh return to normal and continue to monitor the situation.
Dec 2, 10:28 EST
Identified - Punchh has identified an issue and is implementing a fix.
Dec 2, 09:47 EST
Investigating - We are experiencing errors communicating with Punchh. Users may be unable to log in or use points or rewards with placed orders.
Dec 2, 08:43 EST
Dec 1, 2021
Resolved - This incident has been resolved.
Dec 1, 18:56 EST
Monitoring - We are seeing Worldpay MercPay Webservices gift card balance inquiries return to normal and continue to monitor the situation.
Dec 1, 18:32 EST
Update - We're continuing to see elevated errors processing gift card balance inquiries through Worldpay MercPay Webservices. Worldpay is working on the issue.
Dec 1, 13:56 EST
Identified - Worldpay MercPay Webservices has identified an issue on their end.
Dec 1, 12:05 EST
Update - We are continuing to investigate this issue.
Dec 1, 11:25 EST
Investigating - We're detecting elevated errors processing gift card balance inquiries through Worldpay MercPay Webservices. Ordering may be affected at locations using Worldpay MercPay Webservices as their payment provider.
Dec 1, 11:23 EST
Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021
Resolved - This incident has been resolved.
Nov 26, 20:25 EST
Monitoring - Service with DoorDash has returned to normal and we are actively monitoring at this time.
Nov 26, 20:20 EST
Investigating - We are experiencing a service disruption with DoorDash that would cause problems with Rails orders. We will provide updates as they become available.
Nov 26, 20:20 EST
Nov 25, 2021

No incidents reported.

Nov 24, 2021
Resolved - This incident has been resolved.
Nov 24, 21:05 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 24, 15:41 EST
Investigating - We are currently investigating increased delays in processing Eighty Sixing requests. Changes to menu item availability may not immediately be reflected in the menu.
Nov 24, 14:59 EST
Resolved - This incident has been resolved.
Nov 24, 19:55 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 24, 19:48 EST
Investigating - We are experiencing a service disruption with DoorDash that would cause problems with Rails orders. We will provide updates as they become available.
Nov 24, 19:41 EST
Resolved - This incident has been resolved.
Nov 24, 17:14 EST
Monitoring - Service with Uber Eats has returned to normal and we are actively monitoring at this time.
Nov 24, 14:52 EST
Update - We are continuing to investigate this issue.
Nov 24, 14:52 EST
Investigating - We are experiencing a service disruption with Uber Eats that would cause problems with Rails orders. We will provide updates as they become available.
Nov 24, 14:00 EST
Resolved - This incident has been resolved.
Nov 24, 00:52 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 24, 00:39 EST
Investigating - We are investigating a partial disruption for Dashboard users viewing Rails Performance and will provide updates as they become available
Nov 24, 00:16 EST
Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.