Olo Status

All Systems Operational

Ordering API Operational

Dispatch API Operational

Point of Sale API Operational

Serve Operational

Mobile App Ordering Operational

Switchboard Operational

Dashboard Operational

Expo Operational

Developer Portal Operational

Scheduler Operational

Reporting Operational

Content Delivery Network Operational

Webhooks Operational

Sandbox Environment Operational

Partners Operational

Point of Sale Partners Operational

Rails Partners Operational

Dispatch Partners Operational

Payment Processing Partners Operational

Loyalty Partners Operational

User Authentication Partners Operational

Eighty Sixing Operational

Checkout iFrame Operational

Olo Pay Operational

Coupon API Operational

Menu Services Operational

Menu Exports Operational

SMS Delivery Operational

Email Delivery Operational

Borderless Operational

Olo Invoicing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Ordering API Response Time

Fetching

Dispatch Response Time

Fetching

Past Incidents

Jul 6, 2025

No incidents reported today.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

Payment Processor Issues: Worldpay MercPay Webservices

Resolved - This incident has been resolved.
Jun 26, 12:54 EDT

Monitoring - We are seeing Worldpay MercPay Webservices transactions return to normal and continue to monitor the situation.
Jun 26, 12:19 EDT

Identified - Worldpay MercPay Webservices has identified an issue on their end.
Jun 26, 11:59 EDT

Investigating - We're detecting elevated errors processing payments through Worldpay MercPay Webservices. Ordering may be affected at locations using Worldpay MercPay Webservicesas their payment provider.
Jun 26, 11:47 EDT

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

Payment Processor Issues: Worldpay MercPay Webservices

Resolved - This incident has been resolved.
Jun 23, 22:23 EDT

Monitoring - Errors have recovered and we are actively monitoring at this time.
Jun 23, 22:14 EDT

Investigating - We're detecting elevated errors processing transactions through Worldpay MercPay Webservices. Ordering may be affected at locations using Worldpay MercPay Webservices as their payment provider.
Jun 23, 21:52 EDT

Jun 22, 2025

No incidents reported.