This incident has been resolved.
Dec 1, 18:56 EST
We are seeing Worldpay MercPay Webservices gift card balance inquiries return to normal and continue to monitor the situation.
Dec 1, 18:32 EST
We're continuing to see elevated errors processing gift card balance inquiries through Worldpay MercPay Webservices. Worldpay is working on the issue.
Dec 1, 13:56 EST
Worldpay MercPay Webservices has identified an issue on their end.
Dec 1, 12:05 EST
We are continuing to investigate this issue.
Dec 1, 11:25 EST
We're detecting elevated errors processing gift card balance inquiries through Worldpay MercPay Webservices. Ordering may be affected at locations using Worldpay MercPay Webservices as their payment provider.
Dec 1, 11:23 EST