All Systems Operational

Ordering API Operational
Dispatch API Operational
Point of Sale API Operational
Serve Operational
Mobile App Ordering Operational
Switchboard Operational
Dashboard Operational
Expo Operational
Developer Portal Operational
Scheduler Operational
Reporting Operational
Content Delivery Network Operational
Webhooks Operational
Sandbox Environment Operational
Partners Operational
Point of Sale Partners Operational
Rails Partners Operational
Dispatch Partners Operational
Payment Processing Partners Operational
Loyalty Partners Operational
User Authentication Partners Operational
Eighty Sixing Operational
Checkout iFrame Operational
Coupon API Operational
Menu Services Operational
Menu Exports Operational
SMS Delivery Operational
Email Delivery Operational
Borderless Operational
Olo Invoicing Operational
Olo Pay Operational
Ordering Operational
POS Operational
Olo Loyalty Operational
Online Ordering Integrations Operational
CFE Operational
Loyalty SSO Operational
Infobip Operational
POS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Ordering API Response Time
Fetching
Dispatch Response Time
Fetching
May 14, 2026

No incidents reported today.

May 13, 2026
Some reporting data is delayed
Resolved - This incident has been resolved.
May 13, 11:18 EDT
Monitoring - Reporting data is current and we are experiencing recovery.
May 13, 11:07 EDT
Identified - The issue has been identified and a backlog in reporting data is currently being processed. Customers may experience stale or missing data from their scheduled and Dashboard reports.
May 13, 09:02 EDT
Investigating - We are investigating an issue with our data pipelines which may cause outdated data in parts of Dashboard and reporting.
May 13, 08:54 EDT
May 12, 2026
Switchboard: Increased Errors Generating SMS Links
Resolved - This incident has been resolved.
May 12, 16:41 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 12, 16:15 EDT
Identified - The provider for our SMS links has confirmed that the issue is occurring within their system, and we are awaiting resolution.
May 12, 14:43 EDT
Update - We are continuing to investigate this issue.
May 12, 12:38 EDT
Investigating - We're currently investigating an issue generating short links in Switchboard. Users may experience errors when attempting to pay with SMS. Operators should use Pay by Email as a workaround. We will provide updates as they become available.
May 12, 09:59 EDT
Payment Processor Issues: Paytronix
Resolved - This incident has been resolved.
May 12, 15:51 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 12, 12:32 EDT
Identified - Paytronix has identified an issue on their end.
May 12, 12:24 EDT
May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Ordering Disruption
Resolved - This incident has been resolved.
May 8, 02:44 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 7, 22:17 EDT
Investigating - We are investigating a disruption in ordering capabilities due to an AWS outage and will provide updates as they become available.
May 7, 21:04 EDT
May 7, 2026
May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

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