Loyalty Partner Issues: Punchh

Incident Report for Olo

Resolved

This incident has been resolved.

Posted Dec 02, 2021 - 10:45 EST

Monitoring

We are seeing Punchh return to normal and continue to monitor the situation.

Posted Dec 02, 2021 - 10:28 EST

Identified

Punchh has identified an issue and is implementing a fix.

Posted Dec 02, 2021 - 09:47 EST

Investigating

We are experiencing errors communicating with Punchh. Users may be unable to log in or use points or rewards with placed orders.

Posted Dec 02, 2021 - 08:43 EST

This incident affected: Partners (Loyalty Partners).