Some reporting data is delayed

Incident Report for Olo

Resolved

The Issue with our data pipelines has been resolved, both Dashboard and reporting data is up to date.
Posted Aug 22, 2026 - 23:38 EDT

Update

We continue to see progress processing the data pipeline backlog. We are continuing to monitor for any further issues.
Posted Aug 22, 2026 - 20:14 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 22, 2026 - 16:53 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 22, 2026 - 16:49 EDT

Investigating

We are investigating an issue with our data pipelines which may cause outdated data in parts of Dashboard and reporting.
Posted Aug 22, 2026 - 16:45 EDT
This incident affected: Dashboard and Reporting.
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