Payment Processor Issues: Fiserv Rapid Connect

Incident Report for Olo

Resolved

This incident has been resolved.

Posted Oct 03, 2022 - 15:52 EDT

Monitoring

We are seeing Fiserv Rapid Connect transactions return to normal and continue to monitor the situation.

Posted Oct 03, 2022 - 15:17 EDT

Investigating

We're detecting elevated errors processing payments through Fiserv Rapid Connect. Ordering may be affected at locations using Fiserv Rapid Connect as their payment provider.

Posted Oct 03, 2022 - 11:17 EDT

This incident affected: Partners (Payment Processing Partners).