Payment Processor Issues: Fiserv Rapid Connect

Incident Report for Olo

Resolved

This incident has been resolved.

Posted Oct 03, 2022 - 01:09 EDT

Monitoring

We are seeing Fiserv Rapid Connect transactions return to normal and continue to monitor the situation.

Posted Oct 03, 2022 - 00:50 EDT

Update

We're continuing to see elevated errors processing payments through Fiserv Rapid Connect. Ordering may be affected at locations using Fiserv Rapid Connect as their payment provider.

Posted Oct 02, 2022 - 20:16 EDT

Update

We're continuing to see elevated errors processing payments through Fiserv Rapid Connect. Ordering may be affected at locations using Fiserv Rapid Connect as their payment provider.

Posted Oct 02, 2022 - 19:12 EDT

Investigating

We're detecting elevated errors processing payments through Fiserv Rapid Connect. Ordering may be affected at locations using Fiserv Rapid Connect as their payment provider.

Posted Oct 02, 2022 - 18:04 EDT

This incident affected: Partners (Payment Processing Partners).