All Systems Operational

Ordering API Operational
Dispatch API Operational
Point of Sale API Operational
Serve Operational
Mobile App Ordering Operational
Switchboard Operational
Dashboard Operational
Expo Operational
Developer Portal Operational
Scheduler Operational
Reporting Operational
Content Delivery Network Operational
Webhooks Operational
Sandbox Environment Operational
Partners Operational
Point of Sale Partners Operational
Rails Partners Operational
Dispatch Partners Operational
Payment Processing Partners Operational
Loyalty Partners Operational
User Authentication Partners Operational
Eighty Sixing Operational
Checkout iFrame Operational
Olo Pay Operational
Coupon API Operational
Menu Services Operational
Menu Exports Operational
SMS Delivery Operational
Email Delivery Operational
Borderless Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Ordering API Response Time
Fetching
Dispatch Response Time
405 ms
Created with Highcharts 10.3.106:0008:0010:0012:0014:0016:0018:0020:0022:004. Apr02:0004:00050010001500
Apr 4, 2025
Payment Processor Issues: Worldpay MercPay Webservices
Resolved - This incident has been resolved.
Apr 4, 00:28 EDT
Monitoring - Errors have recovered and we are actively monitoring at this time.
Apr 4, 00:23 EDT
Investigating - We're detecting elevated errors processing transactions through Worldpay MercPay Webservices. Ordering may be affected at locations using Worldpay MercPay Webservices as their payment provider.
Apr 4, 00:16 EDT
Apr 3, 2025

No incidents reported.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025
Serve: Elevated Error Rates
Resolved - This incident has been resolved.
Mar 25, 10:12 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 25, 10:09 EDT
Investigating - We are aware of increased error rates that may be impacting our system. We are investigating and will provide updates as they become available.
Mar 25, 09:52 EDT
Mar 24, 2025
Grubhub Service Disruption
Resolved - This incident has been resolved.
Mar 24, 12:30 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 24, 12:21 EDT
Investigating - We are experiencing a service disruption with Grubhub that would cause problems with Rails orders. We will provide updates as they become available.
Mar 24, 11:38 EDT
Partial Dashboard (my.olo.com) Disruption
Resolved - This incident has been resolved.
Mar 24, 11:58 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 24, 11:51 EDT
Investigating - We are experiencing a service disruption that would cause problems with pack slips and production sheets within Dashboard. We will provide updates as soon as they become available.
Mar 24, 11:26 EDT
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

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